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Specialty Adjusting International was founded on the following principles and concepts:
- Hard work
- Integrity
- Respect
- Accuracy
As an established Property & Casualty and Catastrophe independent adjusting company, SAI continues to expand its services to the insurance industry, establishing Appraisal and Dispute Resolution services to their clients.
Our concept has always been based on providing timely, quality service to every client. SAI has grown from a small, regional, all lines adjusting company to a national adjusting, investigation, appraisal and dispute resolution entity. We represent insurance companies, self-insureds, third party administrators, carriers at risk and syndicates abroad.
It is our goal to investigate and adjust all claims in a timely and accurate manner to serve your needs by providing prompt courteous service to the policyholder, as well as to identify and provide an accurate estimate of repairs.
Claim Assignment – Processing – Inspection
All policyholders will be contacted by telephone within 24 hours upon receipt of assignment and an appointment will be set for the earliest possible date, not to exceed 72 hours. We have a bilingual staff, to help with proper assignment of claims.
Priority will be given to extreme and more severe losses or specific high end accounts.
- 24 Hour Insured Contact
- 72 Hour Property Inspection
- Immediate Reserve report to the carrier.
All areas of damage, as well as areas indicating no involvement, will be inspected and photographed, including the interior and exterior of the risk. Because it is most essential, we take great care in adhering to all state mandatory statutory requirements, relating to keeping the policyholders apprised of the claim process.
Submission of the first status report with reserves for all claims will be within the first ten days. If all information is available within the first 10 days, we will issue a final report with final recommendations.
This report will contain the following information:
- Description of the loss and damage
- Date of Contact and Date of Inspection
- Approximate Reserves
- Property Evaluation Report (determining co-insurance requirements)
- Problems, coverage issues or questions to be addressed immediately
- Expected course of action and anticipated closure date, recommendations if applicable
In thirty days, either the closing or a status report with explanations will be submitted to our client. If claim continues, continued status reports will be submitted on a timely basis.
